Wednesday, June 22, 2016


Operations Manager Career Opportunity in Kenya
Function / Department: KBL Warehouse Operations
Position Title: Operations Manager
Reports To: Key Account Manager
Direct Reports / Supervises: Beer controllers, Keg controller, UDV Controller, Inventory controller, admin controller, EHS controller, yard controller
Job Purpose: Plan, organise and control all warehouse operational activities to ensure client deliverables are achieved.

Working Relationships
IT Manager
WMS Systems Administrator
QHSE Controller
Security Controller
Admin Controller
Inventory Supervisors
Warehouse Supervisor
Warehouse controllers
Receiving controller
Warehouse equipment and system owners
Other suppliers
Govt Regulatory bodies
Extent of Authority: Authority to instruct warehouse staff

Key Responsibilities
Monitor and approve receipt and release of clients’ stock
Ensure safe custody of goods in the warehouse.
Manage material movements according to SOP and best practice.
Oversee the coordination of all inbound and outbound material.
Ensure physical stock movements are correctly managed in the WMS.
Follow up on orders for customers to ensure they are executed on time and accurately.
Ensure that every step of the process is functioning effectively.
Prepare daily planning schedule to ensure sufficient storage space, personnel and equipment are available to meet daily operational requirements.
Ensure that weekly WMS reports on client volumes and warehouse capacities are done for top management.
Measure warehousing activities with accurate KPIs and share KPIs with customers, regional team and top management.
Notify management of any irregularities and issues.
Perform daily spot checks on warehouse documentation and archiving to ensure compliance.
Consistently analyse productivity and efficiency of warehouse staff and equipment.
Monitor staff to ensure job activities are carried out properly based on agreed job descriptions and set objectives.
Follow up on the development of company QHSE policy on the shop floor.
Follow up with QHSE, legal, security incidents/ findings with relevant department heads.
Manage the personnel in line with health and safety regulation and group policy.
Handle customer issues raised by customer service officer and ensure satisfaction and retention.
Develop staff skills and provide sufficient training.
Perform daily spot checks to ensure SOP and QHSE compliance on the shop floor.
Evaluate complaints received on shipments of equipment and stock, and take appropriate action.
Key Skills
Good communicator
Customer care
Computer literacy
3 years’ experience in supply chain or a related field
Diplomas – Education
Tertiary education in either logistics or supply chain management would be an advantage
Training in MS Office suite and other industry related courses would be an advantage
Personal Attributes
Strong analytical skills
Interpersonal relations
Team leader
Sense of urgency
Attention to detail
Team driven
Results driven
Good communicator
How to Apply
Qualified candidates to send their CVs to indicating your current salary and expected salary on or before 24th June 2016

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